Distribution Silpro

ABOUT THE COLLECTED DATA

When you fill out a form on our website, we collect the data you enter (your name, phone number, email, city). When you visit our website, we also receive non-personal (anonymous) information about your web browser or mobile device. This information includes the name of the website from which you accessed our website (if applicable), the IP address of your computer or server you are using, your Internet provider, your browser type, your mobile device type, and your computer operating system.

We reserve the right to collect and use all this information to:

• analyze trends among our visitors to improve our website;
• create a record to adequately respond to your request;
• verify your identity as needed to ensure the legitimacy of the request received.

This information is, of course, highly secure on our server, as data confidentiality is a priority for us.

NON-DISCLOSURE OF COLLECTED DATA

The information you transmit to us via our website will not be disclosed to anyone or any other company. Therefore, you will never be subject to solicitation, advertising, or otherwise, from anyone directly or indirectly connected to our company.

When you visit our website, a temporary cookie notice will appear to determine if your browser accepts them. The lifespan of a cookie is a maximum of one year. That being said, it will never exceed what is allowed by your browser. Cookies are enabled to facilitate navigation and improve your user experience on our website.

From your browser, you can choose not to allow certain types of cookies. Simply go to your browser's privacy and security settings to indicate your preferences in this regard. However, if you block certain types of cookies, the browsing experience may be affected.

THIRD-PARTY TRACKING TOOLS

We use third-party managed tracking tools (e.g., Google) to improve the performance and functionality of our website. These tools only collect non-personal information about your use of our website. However, such tools are created and managed by third parties that are not under our control. Therefore, we are not responsible for the type of information actually collected by these third parties or how they use and protect it. Here are the third-party tracking tools we use:

• Google Analytics*
• Google Analytics is a website analytics service provided by Google. This company uses the collected data to track and analyze the use of our website, prepare reports on its activities, and share them with other Google services, such as Google Business Profile* or Google Ads advertising. These platforms within the Google ecosystem may use the collected data to tailor and personalize ads on their advertising platform. We invite you to read their privacy policy at the following address: https://policies.google.com/privacy?hl=fr
• Google Ads*
• Google Ads is an advertising platform by Google. The activities performed on our website are linked to the account we have. The only data Google Ads collects are cookies and non-personal data about usage. We also use this advertising tool for remarketing purposes solely to inform, optimize, and deliver ads based on the usage history of our website. We invite you to read Google's privacy policy at the following address: https://policies.google.com/privacy?hl=fr

About Google Business Profile*

Google Business Profile (GBP) is a web platform that allows you to create a free business listing. It displays basic information about the company in search results. This platform may collect non-personal data, including the number of people who have interacted with the published content (e.g., to get directions or make a call). We also use this platform to respond to reviews posted by users.

* We invite you to read Google's privacy policy at the following address: https://policies.google.com/privacy?hl=fr

CHANGES TO THESE TERMS

We reserve the right to modify the terms and conditions of use of our website at any time.

QUESTIONS AND CONTACT INFORMATION

For any questions regarding our privacy policy, if you wish to delete any information we have about you, file a complaint, or if you would like more information, you can contact Dany Lévesque at / comptabilite@distributionsilpro.com / 418-651-5859.

Published in February 2024

Clients and Solutions